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Standard

NS-EN ISO 41012:2018

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Abstract

ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights: · essential elements in FM sourcing processes; · FM roles and responsibilities in sourcing processes; · development processes and structures of typical agreement models. ISO 41012:2017 is applicable to: · strategic processes related to service and support functions for the core business; · development of FM strategies; · development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; · development of FM information systems; · FM education and research; · organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).

Document information

  • Standard from SN
  • Published:
  • Edition: 2018-06
  • Version: 1
  • Document type: NAT
  • ICS 03.080.10
  • National Committee SN/K 226

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