Standard

NEK ISO/IEC 20000-2:2019

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This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Dokumentinformasjon

  • Standard fra NEK
  • Publisert:
  • Utgave: 3.0
  • Versjon: 1
  • Varetype: NAT
  • Products.Specs.pages
  • ICS 03.080.99
  • ICS 35.020
  • National Committee ISO/IEC JTC 1/SC 40