Standard

NS-ISO/IEC 20000-2:2012

Jun 2014 Withdrawn

Note: This standard has a new edition: NS-ISO/IEC 20000-2:2019

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Abstract

This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1. This part of ISO/IEC 20000 provides examples and suggestions to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards. This part of ISO/IEC 20000 is independent of specific best practice frameworks and the service provider can apply a combination of generally accepted guidance and their own techniques.

Document information

Standard from SN
Published: 1 June 2014
Withdrawn: 1 September 2019
Edition: 2
Version: 1
Document type: NAT
Pages
ISBN:

ICS 03.080.99
ICS 35.020
National Committee SN/K 163

Product Relations

Replaced by: NS-ISO/IEC 20000-2:2019
Adopted from: ISO/IEC 20000-2:2012, 0
Adopted from: ISO/IEC 20000-2:2012, 0

NS-ISO/IEC 20000-2:2012

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