Standard

ETSI ES 204 009

Not set

Corrigenda and amendments are bought separately.

Language
Services

Abstract

The present document provides detailed functional, service and accessibility requirements from the Human Factors perspective for the implementation of and compliance with the European Accessibility Act [i.27] which requires the provision of interoperable total conversation services wherever voice and video communication is available. It details how to provide an interoperable total conversation service, with voice, real-time text and sign language-supportive video communication media synchronized, as a context-optimized service, with no need for additional pre-registration. It also details viable fall-back options. Effective wireless coupling to hearing technologies, with the avoidance of interferences with assistive devices, and beyond, is also addressed. The necessary background information and specifications containing technical parameters is provided as informative annexes to the present document. The present document additionally provides guidance on how to implement the interoperable total conversation services for emergency communications so that the needs of all users, including people with disabilities, are met. As such the present document complements other standards developed in the area, such as EN 301 549 [1] and ETSI TS 101 470 [29].

Document information

  • Standard from ETSI_AC
  • Published:
  • Version: 0
  • Document type: IS
  • Additional information
  • V1.1.1