NS-EN ISO 9004:2018


Corrigendums and amendments are bought separately.



ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015. ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document. ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

Document information

  • Standard from SN
  • Published:
  • Edition: 2018-04
  • Version: 1
  • Document type: NAT
  • Pages
  • National Committee ISO/TC 176/SC 2
  • ICS 03.100.70
  • ICS 03.120.10

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