Standard

ISO/IEC 30105-8:2022

Dec 2022 Published

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Abstract

This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already-defined continual improvement process (TEN8) in ISO/IEC 30105-1. This document helps ITES-BPO service providers to improve their performance by assessing service delivery. This document does not define technologies and tools for implementing the CPI methodology.

Document information

Standard from IEC
Published: 13 December 2022
Edition: 1
Version: 1
Document type: IS
ISBN:

ICS 35.020

ISO/IEC 30105-8:2022

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Abstract

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Abstract

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